Apps & APIs
AlertAxis
A multi-tenant platform that ingests theft/tamper alerts from telematics devices and drives an automated verify-and-escalate workflow through to police-CRN capture and closure.
AlertAxis takes theft and tamper alerts from third-party tracking devices, then runs an automated verification pipeline — calling the customer to confirm or dismiss, notifying the control room, and tracking the incident to closure.
Operators manage live alerts from a real-time dashboard; police and SVR partners follow status through public authority links.
Features
- Inbound alert API from SVR telematics devices, with API-key auth and dedup
- Automated voice verification — the customer presses 1/2/3 to confirm, dismiss or flag unsure
- Multi-channel comms: voice and SMS, email and in-app alerts
- Alert lifecycle (PreAlert → Alert → Parked → Closed) with auto-close and transfers
- Operator and system task pipeline with an append-only audit log
- Live dashboard with sticky counts and a per-alert detail view (tasks, log, GPS map)
- Control-room notifications on new alerts, overdue tasks, CRN entry and transfers
- Multi-tenant by subdomain; granular roles
- Outbound callbacks to device vendors on status change, retried with backoff
- Billing, Microsoft/Google SSO and public police/partner tracking links
See AlertAxis in action
A look inside AlertAxis. Hover to lift a shot, click to view it full-size.